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Introduction
Time to combine artificial with human intelligence
Length: 01:20 minutes
Topic
Implement OPEX 2026Reinventing operations for the AI era
Published
23 January 2026
AI is transforming operations – not by replacing people, but by reimagining how they work. By automating the mechanical, AI frees people to focus on what’s most human: creativity, collaboration, and curiosity.
When culture, collaboration, and technology align, AI becomes a true partner.
The future of operations isn’t machine-led – it’s human-centred.
Reinventing operations for the AI era
On 22 January, we shared our perspectives on AI in operations.
We were joined by Wharton professor and leading AI expert Ethan Mollick, who shared his approach to the scalability challenge, alongside guest speakers from NVIDIA, Stena Line, and MATAS, who brought real-world examples to life.
Together with 1200 participants, we explored how AI delivers real operational impact when technology, ways of working, and people evolve together.
Watch or rewatch the discussions.
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Pedro D arezzo Maestrelli and Chris Green, Implement Consulting Group
How do we move AI from promise to measurable impact?
Length: 06:40 minutes
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Ethan Mollick, professor at Wharton and a leading AI expert
The nexus where everything is going to happen is in operations.
Length: 08:26 minutes
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Ethan Mollick, professor at Wharton and a leading AI expert
AI will reshape work – if we let it.
Length: 06:32 minutes
Real-world examples
Hear how three pioneering companies are harnessing the full potential of AI to shape, enable, and transform how operations are designed, managed, and scaled.
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Mette Zibrandtsen, Head of Ecommerce Sales at Matas
How is Matas enhancing its campaign-driven ecommerce demand forecasting using advanced machine learning and AI?
...
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Amir Altamimi, Partner Business Manager at NVIDIA
How are NVIDIA and Schaeffler scaling Physical AI to reshape the (smart) factory of the future?
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Muhammad A. Samad, Group Head of Digital and Artificial Intelligence at Stena Line
How is Stena Line boosting customer satisfaction with an AI and hyperautomation-driven redesign of claims handling?
Turning insights into action
Download the key takeaways from the OPEX26 event and discover how to turn insights into action in your own operations.
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Whether you are just curious about AI in operations and want to have a casual, idea-generating chat or you have a fixed project, please reach out to us.