Topic

Changing Conversations

Conversations might just be the smallest, biggest thing in transforming your organisation
Published

8 October 2026

We help leaders succeed with their most important transformations. After 30+ years of exploring what actually moves organisations forward, we’ve come to believe that organisations transform through transforming conversations.


Conversations are everywhere in organisations – in planned meetings and spontaneous exchanges, around the office and online, in large gatherings and 1-1s, even individual minds. Whether you consciously realise it or not, you are in constant conversation with yourself, others, and the world around you. Over time, patterns of conversation form and define individual identities and potential, interpersonal relationships and collaboration, and organisational cultures and strategies.

The Changing Conversations podcast

Listen to conversations with leading thinkers and researchers, including Roger Martin, Brian Cox, Wendy Smith, Priya Parker, and many more.

Explore the episodes

The four domains

Through our work with leaders on transformation, we’ve come to see conversations in terms of four, interdependent domains:

A changed conversation in any domain can be a catalyst for transformation across the whole organisational system. The impact ripples outward: the conversation inside you shapes how you show up with others, which shapes your organisation, which shapes the conversation you're collectively able to have with the world. The impact also flows in the other direction: the conversations we have with the world reshape our organisations, our organisations reshape how we relate to each other, and those relationships reshape the stories we tell ourselves. 


Individual, relational, and organisational transformations are intimately interconnected, and conversations are the currency through which they happen. It starts with noticing the conversations you’re having today, across the four domains – and questioning if those are the conversations that will move you forward.

Join our conversations

Listen to the Changing Conversations podcast to join our conversations with leading thinkers and researchers about the conversations they're changing. We hope to inspire you to use their insights and questions to spark positive change and transformation in your organisation.

Our conversational beliefs

Organisations are conversations.

Conversations are how we organise, create, and evolve together.



Change is changing conversations.

Conversations are catalysts for organisational transformation. 



We shape our conversations, and they shape us.

Changing conversations changes us too. 



Changed conversations are the test of impact.

Any meaningful transformation manifests as a changed conversation.