Revitalising strategy and operating models

Implementing and anchoring key initiatives 

The implementation phase was carried out through a close collaboration between Implement Consulting Group and the organisation. Key actions and milestones included: 

• Co-creating solutions: Engaging with stakeholders across the organisation to develop tailored solutions.
• Company-wide training: Conducting training programmes to ensure employees adopted the new processes and tools.
• Iterative feedback and adjustment: Continuously refining the initiatives based on feedback from users and stakeholders to ensure lasting effect.

Achieving the following results 

The project delivered the following outcomes:

• Enhanced decision-making agility: The redesigned E2E tender process reduced bottlenecks, enabling quicker and more effective decision-making.
• Improved collaboration: The new governance models lowered friction within project groups, improving collaboration between departments.
• Increased transparency and coordination: The project and portfolio management tool are now utilised by over 150 employees, leading to more transparent and proactive planning and coordination.
• Higher engagement in business goals: Breaking down business goals into departmental and team objectives, supported by a governance model to track progress towards strategic targets.

Reflecting on the Transformation and future directions 

The project addressed the immediate challenges but also laid a strong foundation for future growth and sustainability. The refined strategy and new operating model have contributed to the public company to consistently deliver high service levels and high value within public procurement, helping them achieve their long-term goals. 

Moving forward, the company plans to build on these successes by continuously improving its operating model and exploring new initiatives that align with their strategic vision.